Terms of Use &
Privacy Policy
Terms of Use & Privacy Policy
Last Updated: 2026 April 30
1. Acceptance of Terms
By accessing or using www.JeannetteAustin.com, you agree to these Terms of Use
and Privacy Policy. If you do not agree, discontinue use.
2. Services & Products
We offer coaching services, digital products, and physical goods. Availability, pricing, and
offerings may change at any time.
3. Permitted Use
You agree not to:
* Violate laws or regulations
* Disrupt Website functionality or security
* Submit harmful, fraudulent, or misleading content
4. Coaching Disclaimer Waiver
Coaching is for educational purposes only and does not constitute medical, legal, or financial
advice. Results vary.
By participating, you acknowledge and agree that:
* You are responsible for your decisions and outcomes
* We are not liable for any results or consequences
* You release us from claims arising from your participation to the extent permitted by law
5. Payments, Subscriptions & Billing
* Prices are listed in USD currency and may change without notice
* Payment is required prior to delivery of services/products
* We accept payments via **Stripe, PayPal, and Zelle**
**Stripe, PayPal & Zelle:**
* Payments are processed securely by third-party providers (Stripe, PayPal, Zelle)
* By purchasing, you agree to their respective terms and policies
* We do not store full payment card details
**Zelle Payments:**
* Zelle transactions are treated as direct bank transfers
* All Zelle payments are **final and non-reversible** once sent
* You are responsible for confirming payment details before sending
**Subscriptions (if applicable):**
* Subscription services auto-renew unless canceled before the billing date
* You authorize recurring charges through the selected payment method
* Cancellation must be completed prior to the next billing cycle to avoid charges
6. Refunds &; Returns
* **Coaching services:** Non-refundable unless otherwise stated in writing
* **Digital products:** Non-refundable due to immediate access
* **Physical products:** Eligible for return with 50% refund (shipping paid by buyer) within 7 days if unused and in original condition
* Shipping costs are non-refundable unless required by law
7. Intellectual Property
All Website content is owned or licensed by us and protected by law. No unauthorized use or
reproduction.
8. User Submissions
You grant us a non-exclusive, royalty-free license to use submitted content. You are responsible
for legality and accuracy.
9. Disclaimer &; Limitation of Liability
All services and products are provided "as is." To the maximum extent permitted by law, we
disclaim all warranties and liability for damages.
10. Third-Party Services
We are not responsible for third-party platforms, payment processors, or linked websites.
11. Modifications & Termination
We may update these terms or suspend access at any time. Continued use constitutes
acceptance.
Privacy Policy
12. Information We Collect
* Personal data (name, email, billing info)
* Transaction history
* Usage and device data
* Cookies and tracking technologies
13. Use of Information
We use data to:
* Deliver coaching and fulfill orders
* Process payments and subscriptions
* Communicate and provide support
* Improve performance and security
14. Cookies &; Consent (GDPR/CCPA)
We use cookies and similar technologies for functionality and analytics. Where required by law,
you will be presented with a cookie consent option. You may manage preferences via your
browser or consent tool.
15. Data Sharing
We do not sell personal data. We may share with:
* Payment processors
* Service providers (hosting, analytics, email)
* Legal authorities when required
16. Data Security
We implement reasonable safeguards; however, no method of transmission is fully secure.
17. Your Rights
Depending on your jurisdiction (e.g., GDPR/CCPA), you may:
* Access, correct, or delete your data
* Withdraw consent
* Request data portability
* Opt out of certain data uses
Requests: info@jeannetteaustin.com
18. Children’s Privacy
Not intended for individuals under 13 without parent permission; we do not knowingly collect their data.
19. Contact
Email: info@jeannetteaustin.com
20. Governing Law
These terms are governed by the laws of United States of America, California.
21. Disclaimer
The information on this website is provided for general educational and informational purposes only. While we aim to keep it accurate and helpful, it should not be considered professional advice, and we encourage you to use your own judgment or consult a qualified professional when needed.